Shipping policy

Thank you for choosing Christopher Wayne Mason LLC. We are committed to processing and delivering your order as efficiently as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During sales events, holidays, or periods of unusually high order volume, processing may take additional time.

2. Shipping Time

After your order has been processed and shipped, estimated delivery times are generally:

Standard Shipping: 5–10 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, customs processing, and other circumstances outside our control.

3. Shipping Charges

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers. Any applicable promotion will be displayed on our website or at checkout.

4. Tracking Information

When tracking is available, a shipping confirmation email containing tracking information will be sent to the email address provided with your order.

Please allow some time for the tracking information to become active after the package has been shipped.

5. Delivery Delays

Christopher Wayne Mason LLC is not responsible for shipping delays caused by circumstances outside our reasonable control, including:

Severe weather
Natural disasters
Carrier delays
Holidays
Customs processing
Incorrect or incomplete shipping information
Unexpected transportation disruptions

If your package appears to be delayed, please contact the shipping carrier using the tracking information provided.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or significantly delayed, please contact us at support@ofeefan.shop.

For packages marked as delivered by the carrier but not received, we may ask you to contact the carrier first to investigate the delivery.

8. International Shipping

If international shipping is offered, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not necessarily included in the product price or shipping fee unless specifically stated at checkout.